At Liveiptv, we want to ensure that you are 100% satisfied with your purchase. If you encounter any technical or commercial issues, please do not hesitate to reach out to us. If our technical support is unable to resolve your issue within 3 business days, you are eligible for a full refund. Our aim is to address concerns and assure you that our services are highly stable in most cases, minimizing the likelihood of encountering problems beyond our resolution. The refund policy applies in all cases of issues stemming from our technical side.
Please understand and accept that refunds cannot be provided solely due to technical problems, unless you grant us the opportunity to attempt resolution and assist you adequately. If we are unable to resolve your issue within 1 to 3 days, a refund will be issued. Remember, you can contact our support team at any time if you require assistance.
Follow the steps below to initiate a refund request:
Send a message on WhatsApp to request a refund.
Use the same number you used to purchase our services.
Include your invoice number and your MAC code if you’re using a device with MAC.
Once you have requested a refund, you will no longer be able to subscribe to our service at any point in the future.
√ Important Information: Once you have subscribed with us, it is understood that you agree to our refund policy and terms and conditions, even if you missed reading this notice. Our policy is stringent yet fair, and we value our customers’ trust and expect the same in return. By subscribing to our service, you acknowledge and accept our terms.